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Three types of business dashboards
As you seek to better understand your customers and make more informed business decisions, dashboards are a critical addition to your business intelligence toolbox. But there are many types of...
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Learning from the Ashley Madison hack
The Ashley Madison hack is simply the latest case of a big time company having valuable data stolen. It’s a trend that shows no signs of subsiding, so you would be foolish to not pay attention to it....
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How IT can add to your business value
It’s almost second nature to think of IT as something that helps businesses achieve value. However, your IT department should be able to explain exactly what they are doing to add value to your...
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Working from home, a key to BCPs
Somewhere in your Business Continuity Plan (BCP) is a section detailing what is expected from employees during a disaster. Unfortunately, many companies end up overlooking this aspect of their BCP and...
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Social media ROI for the small business
For many small business owners, maintaining an active presence on social media can be a challenge. It takes time and money, and when you see little return on your investment it can be both perplexing...
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Self-service BI 101: what you need to know
Organizations are using business intelligence (BI) tools to gain insight about their customers, sales, and the effectiveness of their marketing activities, allowing them to make faster and...
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Is a dislike button coming to Facebook?
You may have heard the recent news that a dislike button is coming to Facebook. And while you may imagine that now customers will have the ability to dislike your post or even potentially your business...
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Bug in WhatsApp leaves users exposed
Popular mobile instant messaging app WhatsApp was at the center of a recent security breach which saw the information of as many as 200 million users potentially exposed to the mercy of hackers and...
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Avoid these common SEO pitfalls
Establishing a well-thought-out search engine optimization (SEO) strategy goes a long way in ensuring your website gets the top spot in search results. Unfortunately, most business owners fail to...
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Security rules to keep your SMB safe
How secure is your business’s network? If your organization lost access to all data for 48 hours due to a cyber attack, could you still operate? Today, small and medium-sized businesses are...
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Best storm preparation is communication
There is nothing worse for a company and its customers than being forced to close because of inclement weather. And with winter almost upon us once again, now is a good time to make sure your business...
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How boring brands can win on social media
As a business owner, you may think social media isn’t worth the effort. You may have dabbled in Twitter, Facebook, or LinkedIn and seen minimal (if any) results. Of course there are other businesses...
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Why you should plan for BI wisely
Business Intelligence (BI) software has helped thousands of small and medium-sized businesses around the globe increase profits and improve efficiency. If you think your business will enjoy similar...
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How to respond to negative feedback online
From restaurants to sports equipment vendors, no business is immune from negative feedback online. With more and more people spending hours on the Internet every day, customers are quick to voice their...
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Turning blogging into a business asset
People want to read your blog. You may not think it’s true, but the fact of the matter is that someone somewhere is looking for information on a subject you know inside and out. Of course, this...
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When do you need your BCP?
Having a Business Continuity Plan (BCP) is great, but only if you know when it needs to be invoked. If you don’t know when it should take effect, then you might as well not have one at all. While a lot...
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How Google protects users with safe browsing
As end users of Google’s suite of productivity enhancing tools, we have a right to know that the company is doing everything in its power to protect its billions of users - whether they are working...
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Twitter’s cyber attack warnings
While a small number of Facebook and Google users have, in the past, been warned that their accounts may have been hacked into by something called a “state-sponsored actor”, users of social media...
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A guide to interruption insurance
You are protecting your small or medium-sized business with insurance - of course you are. But is that really enough? The recent increase in natural disasters has led savvy business owners to also take...
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Adding value to a business with data
It’s one thing to look at and collect your business’s data, but how do you actually go about turning that wealth of information into something meaningful you can use as a force to propel your...
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