Our techs at IRIS Solutions are not just here to fix computers as they come up. We are an IT Support company that focuses on Managed Services for our clients who choose to have fixed-rate IT Support.
It’s in our best interest to perform proactive maintenance on your system and, in the process, prevent problems from occurring and minimize the amount of reactive work we need to do. In fact, we would prefer to never have to service your infrastructure reactively if we can help it; it’s much better for us both if we catch and fix problems before you even notice them or they have the opportunity to cause disruption.
Examples of the monitoring tickets we receive based on our Managed Services support are:
- Network Device Down – Priority 1
- Firewall Down Alert – Priority 1
- Backup error
- Physical Disk offline
- System Down
- Low Disk Space
- Warning for Server
- Server Predictive Disk Failure
Technology was made by man and will fail. Our monitoring systems and support allow our Team to address the above issues before you feel the effects.
If you think your business and staff could benefit from this type of IT Support, reach out to us.
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